what happens to your personal information that is collected via each of the
websites operated by All Office and Business or Office Brands as the case may
We will collect and hold your personal information in a fair and lawful manner,
and not in an intrusive way. Where it is reasonably practical to do so,
we will collect your personal information directly from you. We may
collect the personal information you directly give us through some of the
However, in certain cases we may collect personal information from publically
available sources and third parties, such as suppliers, contractors, our
clients and business partners.
If we collect personal information about you from a third party we will, where
appropriate, request that the third party inform you that we are holding such
information, how we will use and disclose it, and that you may contact us to
gain access to and correct and update the information.
The type of personal information that we may collect can include (but is not
limited to), your name, postal address, email address, phone numbers and
billing information. Where you do not wish to provide us with your
personal information, we may not be able to provide you with requested goods or
As a general rule, we only process personal information for purposes that would
be considered relevant and reasonable in the circumstances.
We collect, hold, use and disclose personal information to:
We will not use or disclose your personal information for any other purpose
unless you have consented to that use or disclosure.
information with any third parties. If in future we do propose to
disclose personal information, we may disclose personal information to third
parties such as our suppliers, organisations that provide us with technical and
support services, or our professional advisors, where permitted by the Privacy
Act and with your express written permission.. If we disclose information
to a third party, we generally require that the third party protect your
information to the same extent that we do.
We will hold personal information as either secure physical records,
electronically on our intranet system, and in some cases, as records on third
party servers or in cloud storage facilities operated by our cloud service
We maintain appropriate physical, procedural and technical security for our
offices and information storage facilities so as to prevent any loss, misuse,
unauthorised access, disclosure, or modification of personal information.
This also applies to disposal of personal information.
We further protect personal information by restricting access to personal
information to only those who need access to the personal information to do
their job. Physical, electronic and managerial procedures have been
employed to safeguard the security and integrity of your personal information.
We will destroy or de-identify personal information once it is
no longer needed for a valid purpose or required to be kept by law.
Like most businesses, marketing is important to our continued success. We
believe we have a unique range of products and services that we provide to
customers at a high standard. We may provide you with information about
new products, services and promotions either from us, or from third parties
which may be of interest to you.
We may disclose your personal information to our third party marketing
suppliers solely for marketing purposes in connection with our business.
Where we intend to disclose information for any other related marketing
purpose, we will only do so with your consent.
You may opt out at any time if you no longer wish to receive commercial
messages from us.
We may use the services and information available from Google AdWords and
analytics to identify specific machines in order to collect aggregate
information on how visitors are experiencing the Website. This
information will help to better adapt the Website to suit personal
requirements. The services and information available from Google
Analytics do not permit any reference to a specific individual nor will it be
connected to personal information that we collect. You can set
preferences for how Google advertises to you using the Google Ad Preferences
You may contact our All Office and Business to request access to the personal
information that we hold about you and/or to make corrections to that
information, at any time. On the rare occasions when we refuse access, we
will provide you with a written notice stating our reasons for refusing access.
We may seek to recover from you reasonable costs incurred for providing
you with access to any of the personal information we hold about you. We are not obliged to correct any of your personal information if we do not
agree that it requires correction and may refuse to do so. If we refuse a
correction request, we will provide you with a written notice stating our
reasons for refusing.
We will respond to all requests for access to or correction of
personal information within a reasonable time.
how we handle your personal information, please contact All Office and Business
Shop 17 Park Beach Homebase
242 Pacific Highway
Coffs Harbour, NSW 2450
We take all complaints seriously, and will respond to your complaint within a
If you are dissatisfied with the handling of your complaint, you may contact
the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Telephone: 1300 363 992
time, without notice to you.
The last update to this document was 16 March 2021